Cancellation Policy
To ensure a ZEN-like experience for all involved, we ask for a 24 hour
cancellation notice. 50% of original service fee will be charged for a
"no-show".
Gift Certificates
ZEN Spa and salon gift certificates can be purchased in any amount at
the spa, by mail or by phone. They are non-refundable and non-transferable.
They can be used toward any service or retail product in the spa.
Group Packages
Group reservations and packaged services require a 1 week advanced
reservation. Packages for more than 1 require a 50% credit card deposit.
Series
A series of skincare treatments and massages is the best way to reach
skincare goals and provide the maximum benefit to you. A savings is
provided to you when you purchase a series of treatments. You may
redeem within 1 year of purchase.